FREQUENTLY ASKED QUESTIONS
Payment methods
Visa (credit and debit cards), MasterCard (credit and debit cards), American Express, Apple Pay, Diner’s Club, JCB, Paypal and Venmo.
We use Stripe, Paypal & Venmo as our third-party payment services. Our third-party services use and process your payment information in accordance with the following privacy policies: Stripe (see paragraph 2.a), Paypal and Venmo.
Garment care
DRILL TOP
Machine washable at a maximum temperature of 30°c. Do not tumble dry. Dry flat on airer or line or a wooden hanger. Do not iron.
POP OVER SHIRT
Machine washable at a maximum temperature of 30°c. Do not tumble dry. Dry flat on airer or line or a wooden hanger. Cool iron.
KNITTED GARMENTS (HATS AND SWEATERS)
Handwash cold in wool detergent only when necessary. Do not tumble dry. Dry flat naturally.
Returns & Exchanges
Eastmond Apparel accepts returns and exchanges on any orders* within 30 days of delivery. The item must be in its original condition and returned at the cost of the sender for a full refund to be issued. Please get in touch as soon as possible to arrange your return or exchange.
*Except custom or made to order items which cannot be returned or exchanged, unless they arrive damaged or defective.
Wholesale
If you’re interested in becoming a stockist then please get in touch via our contact page.
Customer feedback
If you’d like to give feedback on your purchase, then get in touch via our contact page.